Learn to use AI on the work you're actually behind on
Practical AI training for Australian practices, agencies, clinics, firms, providers and trade businesses. Built around the admin and operational work that fills your week, not a generic prompt list.
We teach Claude and ChatGPT side by side, so you learn a skill that survives the next tool. We don't sell either one, and we'll tell you when the free version is enough.
Two tools, taught side by side
Most courses teach one tool and quietly become a sales channel for it. We teach Claude and ChatGPT together, because the useful skill is knowing which one to reach for and what each does with your information.
Where your data goes differs between vendors and between tiers. That difference is the first thing a practice principal needs answered, so it's the first thing we cover — not a disclaimer at the end.
Claude
Long documents, sustained drafting in your own voice, and thinking through something complicated without losing the thread.
ChatGPT
Fast turnaround at volume, voice notes into finished drafts, and the quick jobs you do twenty times a day.
And when to use neither
Some work doesn't belong in a general-purpose AI tool at all. Knowing where that line sits is part of the training, not a footnote to it.
Four people are in the room
Every team we walk into contains someone quietly worried about their job, someone who has never opened one of these tools and won't say so, someone teaching themselves in a free account, and someone who has to decide for all three. Training that answers only the software question loses three of the four before lunch.
The position behind all four, stated once: this is about the team you have getting more done. Why that matters to the session.
Find your industry
Each track is built from the tasks, the time sinks and the compliance boundary specific to that kind of business. Twenty-two tracks are published. If yours isn’t one of them, the foundations still are — about seventy per cent of this work is identical everywhere.
Not listed? The foundations are identical across industries — about seventy per cent of this work is the same everywhere. Build a plan anyway and the examples adjust, or tell us what you do.
How it works
Three steps, and the first one is free and takes about four minutes.
Answer nine questions
How the business runs, what's eating the week, what's already happening unofficially, and whether there's a written rule. No account, no scoring theatre.
Get a plan, and an honest read
Modules ordered for your work, plus where you're exposed right now. Sometimes the answer is that training isn't the first thing you need.
Decide whether to bring us in
A half-day with the team, a workflow built with you, or a policy and audit first. Nothing about the plan requires you to.
Why the industry page matters more than the course
The tasks people need AI training for are roughly the same everywhere: drafting, summarising long documents, structuring messy information, client communication, reusable setups, and knowing when not to use it at all. What differs is the vocabulary, the deadline that hurts, and the line you cannot cross without a problem.
So there is one core skill set, written once, taught properly — and a thin application layer per industry that makes it land. A practice owner should read three lines of their industry page and recognise their own Tuesday. If they don't, that page isn't ready and we haven't published it.
That also means we say no to some work. Anything where a wrong output is a regulated harm rather than an inconvenience — clinical decisions, financial advice, tax positions, safety sign-off — stays with the qualified person, and the training says so out loud.
What a session actually looks like
Not a lecture with a slide deck. About two thirds of the time is your team doing their own work while someone who knows the tools watches over their shoulder and corrects the habits.
Half a day, as it actually runs
- 0:00Where information goesWhich tool, which account, what never goes in, and what stays with a qualified person — using your documents as the examples.
- 0:40One real job, start to finishA job from your business, taken from blank to something you would send.
- 1:45Everyone does it themselvesOwn hands, own laptop. Where the habits get corrected.
- 3:00Setups you keepTwo or three saved setups on your most common documents. This is the part that's still there in a month.
What's different three weeks later
The test isn't the feedback form at the end of the day. It's one question later: which job is now being done differently, and by whom? One named job, done differently by more than one person, is a session that worked.
| The job | How it runs now | How it runs after |
|---|---|---|
| The standard explanatory letter | Rewritten from scratch, or copied from an old one and half-edited. | A saved setup produces your version from three or four facts, in your voice. |
| A long document you need the gist of | Read in full by whoever has time, usually the most expensive person available. | Answered against your own checklist, with the source open beside it. |
| The monthly report | An evening, often a weekend, done by the owner. | A structured draft in an hour. The judgement stays yours. |
Tell us which of these is your version and we'll tell you which engagement fits.
Start an enquiryThe boundary, drawn
Two columns, and the right-hand one doesn't move with the tool, the tier or the vendor. Tenders, policies, induction material, standard explanatory letters and reports from de-identified inputs sit on the left. Clinical judgement, financial advice, tax positions and safety sign-off sit on the right, permanently.
We also teach both Claude and ChatGPT with no reseller agreement, partner status or referral fee in either direction, and we'll tell you when a free tier is enough. The reasoning is on why we teach two tools.
Questions we get before the first call
Who is this for?
The person who owns the P&L and carries the risk — an owner, principal, practice or office manager, or director. Staff are in the room; the decision isn't theirs to make.
Do we need to know anything already?
No. The normal room is half cautious, half already using it unofficially, and the sequence is built for exactly that mix.
What if our work is regulated?
Then the written rule comes before any training, and that's a separate piece of work. See policy and audit.
Get a training plan built for your business. Nine questions about how your business actually runs. You get a plan ordered for your work, a reading on where you're exposed, and one clear place to start. No account needed. Build your plan.
Start an enquiry