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What is different three weeks laterThree named jobs, showing how each runs today and how the same job runs after training, with the judgement staying with the person.The only test that countsWhat’s different three weeks laterNot the feedback form. One question: which job is now being done differently, and by whom?The jobHow it runs nowHow it runs afterThe standard explanatoryletterRewritten from scratch, or copied froman old one and half-edited.A saved setup produces your versionfrom three or four facts, in yourvoice.A long document you needthe gist ofRead in full by whoever has time —usually the most expensive personavailable.Answered against your own checklist,with the source open beside it.The monthly reportAn evening, often a weekend, done bythe owner.A structured draft in an hour. Thejudgement stays yours.One named job, done differently by more than one person, is a session that worked.
Whichever shape you pick, this is the outcome it is measured against.

Four shapes, depending on what's in the way

Some businesses need a room and half a day. Some need the rule written down before anyone learns anything. Some need one workflow built on real jobs.

The four

Team workshop

Half a day, your own work, setups built in the room. The default when nothing is blocking it. What happens in it

Done-with-you workflow build

One workflow, built with you on real jobs until it runs. For businesses where a classroom is the wrong shape. How it runs

AI policy & audit

Find out what’s already happening, then write the rule. First step wherever exposure is the real question. What it covers

Ongoing advisory

A standing line for the questions that come up after. For businesses where this is now someone’s job. How it works

Choosing between them

The honest version: if your team is already using AI and there's no written rule, the policy work comes first. Training people to go faster in a direction you haven't decided on is worse than not training them.

If the rules are fine and the problem is that nobody's any good at it yet, that's a workshop. If there's one job costing you real money every week and nobody has time to sit in a room, that's a workflow build.

The assessment makes that call from nine answers and tells you which one, including when the answer is none of them yet.

What every engagement includes

  • Work done on your own documents and jobs, never a generic exercise.
  • The boundary drawn explicitly for your industry before anything else.
  • Setups that exist and work by the time we leave, not notes to build later.
  • A written record of what was decided, so the next hire inherits it.

Scope and price

Scope depends on team size, how many locations, and whether policy work is in front of the training. How we scope and price sets out what moves the number.

Choosing between the four

  • Several people, each doing something slightly unsafe or slightly inefficient — a team workshop. One room, one method, everyone leaves with the same boundary.
  • One document that keeps costing you an evening — a workflow build. One job, constructed on real work with the person who owns it.
  • You don't know what's already being used, and the work is regulated — policy and audit, first, before anyone is trained.
  • Use is spreading and you want it spreading deliberately — ongoing advisory, but only after the first piece of work.

They're not tiers and there's no upgrade path. A workflow build isn't a bigger workshop; it's a different thing, and businesses often need the smaller-sounding one.

What every engagement has in common

  1. A written scope and a figure before any commitment. Including what's excluded.
  2. Built with you, not for you. Setups you didn't build are setups you can't adjust when the template changes.
  3. The boundary settled first. Which tool, which account, what never goes in, and what stays with a qualified person.
  4. Everything is yours. In your accounts, documented, working whether or not we ever speak again.
  5. An honest no where it applies. Some problems are a systems problem, a staffing problem or a lawyer's problem wearing an AI costume.

Not sure which shape fits? Say what's in the way and we'll tell you — including if the answer is none of them.

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The questions we get asked about this

Can we combine two of these?

Frequently. Policy and audit followed by a workshop is the most common sequence in regulated work, scoped as two pieces rather than one bundle so you can stop after the first.

Do you deliver online or in person?

Both. Multi-site businesses are often better served online; the boundary conversation goes slightly better in person because people ask the awkward questions out loud.

How far ahead do you book?

It varies with capacity, and we'd rather give you a real date than a reassuring one. Ask on the first call.

Get a training plan built for your business. Nine questions about how your business actually runs. You get a plan ordered for your work, a reading on where you're exposed, and one clear place to start. No account needed. Build your plan.

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Tell us what's eating the week

One form, one reply from a person. We'll tell you which engagement fits, roughly what it costs, and if we're the wrong fit we'll say so.

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